Effective Date: 24-06-2024

Welcome to IFSA! We are committed to providing you with the best quality seeds and ensuring they reach you promptly and in perfect condition. Our delivery and shipping policy outlines the processes and conditions for shipping our products using Shiprocket. Please read this policy carefully to understand our delivery procedures.

1. Shipping Partners

We have partnered with Shiprocket, a reliable and efficient logistics service, to handle all our shipping needs. Shiprocket ensures that your orders are delivered safely and on time.

2. Shipping Destinations

We currently ship to the following locations:

  • All states within India

If your location is not listed, please contact our customer service team for assistance.

3. Shipping Charges

Shipping charges are calculated based on the weight of the order and the delivery location. The exact shipping cost will be displayed at the checkout before you complete your purchase.

4. Delivery Timeframes

We strive to process and dispatch all orders within 1-2 business days. Delivery timeframes are as follows:

  • Metro Cities: 3-5 business days
  • Non-Metro Cities and Towns: 5-7 business days
  • Remote Areas: 7-10 business days

Please note that these are estimated delivery times and actual delivery times may vary due to unforeseen circumstances.

5. Order Tracking

Once your order has been dispatched, you will receive an email with the tracking details. You can track your order through the Shiprocket tracking portal using the provided tracking number.

6. Shipping Restrictions

We do not ship to P.O. Boxes, military addresses, or locations outside India at this time.

7. Delays and Issues

While we aim to deliver your order within the specified timeframe, there may be delays due to factors beyond our control such as weather conditions, strikes, or logistical issues. In such cases, we will keep you informed about the status of your order.

8. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with Shiprocket to resolve the issue as quickly as possible.

9. Return and Refund Policy

For information about returns and refunds, please refer to our Return and Refund Policy.

10. Customer Service

If you have any questions or concerns about our delivery and shipping policy, please contact us at:

  • Phone: +91 95095 95024

We are here to help and ensure you have a pleasant shopping experience with IFSA.

Thank you for choosing IFSA for your seed needs!